Deluxe Triple Room
- Sleeping arrangements for 3 persons
Hotel · Hanoi · Ha Noi Municipality
Asean Resort - Shiki Onsen & Spa
A 4-star resort on Quoc Lo 21A with a spa, multiple pools, and a range of bungalow and room options.
- On-site spa with sauna, steam room, and jacuzzi
- Multiple pools including saltwater and heated options
- Free parking and 24-hour reception
5.5
Needs improvement
20 reviews
Booking.com 5.5 · 20 reviews
About
Asean Resort - Shiki Onsen & Spa
Asean Resort - Shiki Onsen & Spa is a 4-star property located on Quoc Lo 21A in Hanoi, about 2.8 km from Vietnam National University. It offers a shared lounge and a range of amenities geared toward relaxation and family stays.
The resort features a spa and wellness center with sauna, steam room, jacuzzi, and massage services. Guests can choose from multiple pools, including a saltwater pool, heated pool, and a plunge pool, plus a kids' club and children's pool for younger visitors.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
3 reasons to book- Spa and wellness facilities — Guests have access to a sauna, steam room, jacuzzi, and massage services, all part of the on-site spa and wellness centre.
- Multiple pool options — The resort provides a saltwater pool, heated pool, plunge pool, and a pool with a view, catering to different preferences.
- Family-friendly amenities — A kids' club, children's pool, playpen, children's menu, and toys are available, making it easier to travel with children.
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Worth weighing
3 to weigh- Inconsistent service quality — Guest ratings for service are moderate, and the overall rating (5.5) is below the area average of 8.1, suggesting some variance in the experience.
- Dining scores lower than other areas — The dining category received a lower score compared to rooms and service, indicating mixed feedback on meals.
- Check-in window is limited — Check-in is only available between 14:00 and 20:00, which may be inconvenient for late arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Bungalow
- 3 Single beds
- Garden view
- Shower
- Bathtub
- Balcony
Bungalow
Superior Double Room
- 1 Double bed,1 King-size bed
Deluxe Room
- 1 King-size bed,1 Double bed
Deluxe Bungalow
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Plunge pool
- Saltwater pool
- Heated swimming pool
- Pool with view
- Shallow end
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Public Bath
Food & Drink
- Restaurant
- Coffee shop
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
- Children's menu
Family & Activities
- Kids club
- Children's pool
- Children's play area
- Playpen
- Toys
- Water sports
- Cycling
- Tennis court
- Badminton
- Golf course
- Fitness centre
Room & Comfort
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Electric kettle
- Free toiletries
- Ironing facilities
- Flat-screen TV
- AM/FM alarm clock
Services & Safety
- 24-hour reception
- VIP check-in/ -out
- 24-hour security
- Luggage storage
- Safe deposit box
- Room service
- Housekeeping
- Paid airport shuttle
- Key card access
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5.5/10 from 20 reviews
Booking.com · 5.5 · 20 reviews
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Location: The resort is on Quoc Lo 21A in Hanoi, about 2.8 km from Vietnam National University.
Quoc Lo 21A, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-20:00
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 24 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 20:00, and check-out is by 12:00.
Is parking available at the resort?
Yes, parking is available on site.
Are pets allowed?
No, pets are not allowed at this property.
What spa facilities are available?
The resort has a spa and wellness centre with a sauna, steam room, jacuzzi, and massage services.
Is there an airport shuttle?
Yes, a paid airport shuttle is available.
The bottom line
Asean Resort - Shiki Onsen & Spa offers a solid range of spa, pool, and family facilities, but its lower overall rating and limited check-in window may give some travelers pause. It suits those prioritizing relaxation amenities over dining or a seamless arrival.
5.5Best for spa-focused stays and families who don't mind a strict check-in window.
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